- Delivery times can vary between 2 to 5 working days (could be longer due to COVID at this moment in time).
- Orders placed before 1PM, Monday to Friday will be processed and shipped the same day.
- Free delivery over £50 applies for UK mainland only.
- We cannot deliver during specific time slots, but if you aren't going to be home, we are happy to deliver to an alternative address such as work, family or friends.
- If parcel weighs above 2kg then a 'Heavy' shipping rate is offered instead, however the free shipping still applies if the order is above £50.
- Deliveries to Northern Ireland, Highlands and Islands, Channel Islands will all be under a separate shipping rate due to the charges from the courier service. There is no separate 'Heavy' rate for these locations.
- We currently do not offer express delivery, we will update all our customers if this option becomes available.
- We currently do not offer delivery to addresses outside of the UK. If an international order is made we will cancel the order and issue a full refund.
PLEASE NOTE: If you have not received your order by the stated time period, please contact us and we will be more than happy to look into this. If you believe your order is delayed/lost/misrouted for any reason, please let us know and we will resolve this at no expense to you as the customer. Thank you for reviewing our shipping policy, please use the contact us page if you require any further assistance.